PERSONAL DATA AND INFORMATION ON COOKIES 

 

1. Information on personal data

 

LA COUTELLERIE DE LAGUIOLE CHRISTOPHE DURAND protects the private life of individuals and the confidentiality of personal data and undertakes to protect them in the best possible way.

When you visit our site, LA COUTELLERIE DE LAGUIOLE CHRISTOPHE DURAND collects a variety of data.

~      Personal and named data

Your personal data (name, first name, address, e-mail addresses, telephone numbers, etc.) are collected when you register on the site. They are required for the registration, monitoring and despatch of your order and for the effectiveness of the after-sales service.

These personal data are also kept for security purposes, to comply with the legal and regulatory obligations incumbent upon us and so that we can improve and customise the products and services we offer and the information we send you. 

Under the "Informatique et Libertés" law (French Data Protection Act) of 6 January 1978, you have the right to access, modify, rectify or remove any personal data at any time. To exercise these rights, please send your request in writing, telephone or e-mail to La Coutellerie de Laguiole Christophe Durand: ZA La Poujade - Route d'Aubrac - 12210 Laguiole cedex - Tel. 05.65.51.50.14 – E-mail: info@layole.com stating your name, first name, address and e-mail address.

You may also consult or modify your personal data in your account.

~      Messages and e-mails sent by us

We may send you messages (newsletters, product information, advise, special offers, etc.) by e-mail if you have agreed and by post or telephone if you have not objected.

If you do not wish to receive this information by e-mail, you may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each e-mail or by sending an e-mail to info@layole.com or a written request to La Coutellerie de Laguiole Christophe Durand: ZA La Poujade - Route d'Aubrac - 12210 Laguiole cedex

 

2. Information on cookies

 

COOKIES

When you consult and browse our site www.layole.com, cookies are stored on your computer, mobile 'phone or tablet.

We use the cookies to identify you, manage your identification to your account and your basket and allow you to use our site in the best possible conditions. We also use cookies from third party software, for example our statistics monitoring tool Google Analytics.

The page below provides you with information to understand clearly how cookies work and how to configure your browser to deal with your acceptance of cookies.

WHAT IS A COOKIE?

A cookie is a small file containing data on your browsing on the site (for example: basket number, your customer account number, identifier of pages visited, etc.). Browsers use the cookies to make it easier for you to browse the site.

COOKIES ON OUR SITE

www.layole.com cookies

These are cookies specific to the operation of our site and are stored in your browser. We use them to manage your authentication (customer account, basket, order). Our site requires them to work properly. These cookies do not contain personal information; this is stored within your customer account.

Cookies from our partners

Our site has signed agreements with many partners to monitor our statistics (Google Analytics) or for advertising operations on our behalf (advertising networks, affiliation platforms). These partners may also need to store cookies on your browser. These cookies are then used exclusively to compile non-named information relating to the services with which we have entrusted them. This information can, for example, relate to the pages visited or the act of confirming an order on our site. These cookies can then serve to personalise advertising sent to you about our site or partner sites.

In all scenarios, the data collected through these cookies are exclusively for the needs of our site, in accordance with the "Informatique and Libertés" law (French Data Protection Act) of 6 January 1978 amended.

THE DIFFERENT TYPES OF COOKIE USED ON OUR SITE

We present below the cookies used on our site, what they contain and their purpose. We indicate at the end of this document how to deal with the cookies via your browser.

The cookies required for our site to operate

These are cookies which are used to work the main functions of our site (for example, access to your customer account, identification of your purchase basket). Without these cookies, you will not be able to use our site normally and place an order via the Internet. These cookies are used exclusively by our site and their data are required for the site to work properly.

Statistical cookies

We use Google Analytics to measure our audience and consultation statistics for our site. This service is based on using cookies.

Advertising cookies

We have signed agreements with various advertising services and networks that use cookies to manage the display of adverts based on your key interests. These adverts are displayed on partner sites when you browse the Internet. The cookies also serve to measure the effectiveness of advertising campaigns implemented by our partners.

Refusing these advertising cookies will not prevent you for using our site under good conditions. This will prevent our partner networks to take account of your preferences on our site to send you targeted adverts when you visit one of the sites in their broadcasting network. Nor will this reduce the number of adverts on the sites in their network.

We give an exhaustive list of these cookies here as they are cookies managed by third parties and their list changes regularly.

ACCEPTING OR REFUSING COOKIES

You can accept or refuse the cookies and manage your preferences via your Internet browser. We warn you, however, that refusing cookies required for our site to work properly can prevent you from finalising an order on our site.

Configuring your Internet browser

You can accept or refuse the cookies. Your browser can also be configured to point out the cookies stored on your computer and to ask whether or not you accept them. It is then up to you to accept or refuse the cookies one by one or to refuse them systematically once and for all.

Managing these preferences can vary according to the browsers used. How to use the main browsers is set out below:

  • Internet Explorer

In Internet Explorer, click on Tools and then on Internet Options.

Go to the tab General/Browsing history/Parameters.

Click on the button Display files.

Sort all the files into alphabetical order and look for those starting with the prefix "Cookie".

Select the cookie(s) and delete those you do not wish to accept.

Close the window containing the list of files and click on OK to register your choice.

 

  • Firefox

Select the Options menu in the Tools tab.

Then choose Private life and clock on Display cookies

Identify, select and delete the files.

 

  • Safari

Choose the menu Edition > Preferences in your browser.

Click on Security.

Click on Display cookies.

Select the cookies and click on Delete.

Click on Terminated when the cookies have been deleted.

 

  • Google Chrome

Click on the icon for the Tools menu.

Select Options.

Click on the Advanced options tab and access the part Privacy.

Click on the button Display cookies.

Identify, select and delete the files.

Click on Close to return to your browser.

 

FIND OUT MORE ABOUT COOKIES

On the CNIL site: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/

 

  • Mastercard Payment Methods
  • Carriers
  • Coutellerie de Laguiole Honoré Durand
    ZA La Poujade - Route d'Aubrac
    12210 Laguiole
    France

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