1. How to order?

www.layole.com
The pleasure of shopping at home.
In addition you get the latest news from the 'La Coutellerie de Laguiole Honoré Durand’

info@layole.com
Information about a product, board, your orders, requests for quotes for specific knives or not, send us a photo ...

Phone : +33.565.51.50.14
6 days 7 - Monday morning to Saturday evening - 9:00 to 12:00 and 2:00 p.m. to 7:00 p.m.
Quick and easy especially if you know your purchase.
You can check the availability of items and have further details on a product ...

Fax: +33.565.65.51.51.38
Easy to order many items ...

By mail
La Coutellerie de Laguiole Christophe Durand
ZA La Poujade - Route d'Aubrac
12210 LAGUIOLE - France

2. Do you make prints to personalize my knife?

We offer 3 types of engravings on our folding knives:

 

Standard Range

Prestige Range

Standard Collection & Collection range

Diamond engraving on the back of the blade

Yes

Yes

Yes

Engraving by hand on top of spring

No

Yes (Only on models with a massive bee)

Yes

Engraving by hand on the underside of the spring

No

Yes (Only on models with a massive bee)

Yes

Engraving by hand on the bolster

No

Yes

Yes

Engraving by hand on a plate insert on the handle

No

Yes (Only on models with a massive bee)

Yes


We can also engraved your tableware:

Tableware

Standard Range

Prestige Range

Collection range

Diamond engraving on the back of the blade

Yes

Yes

Yes

Engraving by hand on top of spring

No

Yes

Yes

Engraving by hand on the bolster

No

Yes

Yes

Engraving by hand on a plate insert on the handle

No

Yes

Yes


For your table forks, spoons, teaspoons, ....., please contact us.

3. I was wrong about the size of the knife I've purchased. Is it possible to exchange it with a larger model?

Above all, let us know by phone, fax, mail, e-mail your request (our address above in § 3.2) so that we validate.
Choose a package suitable in size, pack the product in a shock absorbing material and block the product to prevent movement in the package. A letter please tell us your return address and the exchange that we have discussed.
We advise you to transport insurance. Write legibly our full address on the package:
Mr. Honoré DURAND
Espace les Cayres
12210 Laguiole – France
Package tracking back is not insured by LAYOLE.COM.
The shipping and return costs are your responsibility.

4. How do I know if my order has been registered?

Shortly after your order, you will receive an automatic email informing you that your order has been registered.

5. What can I do if I realize that I made a mistake in my order?

Send us an e-mail as soon as possible.
During business hours, in addition to e-mail, you can contact us by phone at +33.565.51.50.14 or fax +33.565.51.51.38.

  • Mastercard Payment Methods
  • Carriers
  • Coutellerie de Laguiole Honoré Durand
    ZA La Poujade - Route d'Aubrac
    12210 Laguiole
    France

Badge Trustpilot